They were VERY prompt in refunding the money. ._3Im6OD67aKo33nql4FpSp_{border:1px solid var(--newCommunityTheme-widgetColors-sidebarWidgetBorderColor);border-radius:5px 5px 4px 4px;overflow:visible;word-wrap:break-word;background-color:var(--newCommunityTheme-body);padding:12px}.lnK0-OzG7nLFydTWuXGcY{font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;padding-bottom:4px;color:var(--newCommunityTheme-navIcon)} Delivery within that time is not guaranteed, however, you may still receive your item by the end of the day if it does not arrive within the expected time slot. I personally have not ordered from an indie group since. Protected against smears, water damage? It was supposed to be delivered today, but there were no tracking updates since yesterday afternoon. Informed Delivery ® Users Informed Delivery provides a digital preview of your incoming mail. https://sellercentral.amazon.com/forums/thread.jspa?messageID=3802048. The indie community has been way too forgiving in this situation. Priority? No tracking updates whatsoever. Maybe it is! No need to go looking for trouble if there isn’t any; they may have received the item but don’t want to be pestered about non-updated tracking details. Generally once an item has made it past the 'Shipping Label Created' portion and into the 'Accepted' it is entirely in USPS hands. Identity theft, “I’ve emailed the customer 3 times apologizing for the delay and asking if they received the item: 4/1, 4/4, 4/11. On the bright side, you're going to get your $$ back. If this is a mainstream company, they would. No tracking updates whatsoever. If you are not confident that your package will arrive, lodge a dispute since you can always close it in the future if it shows up within 20 days. So of course I emailed the owner a third time and lodged a dispute with PayPal to reduce the risk that I would loose my money. 2. At least in my opinion. My advise would be to not stalk the tracking on your packages, it will only drive you insane (emailing the buyer 3 times for instance, without them even indicating they didn’t get the item) for example. Press question mark to learn the rest of the keyboard shortcuts. What you could do is ask your carrier if he/she will scan your outgoing packages. ._1x9diBHPBP-hL1JiwUwJ5J{font-size:14px;font-weight:500;line-height:18px;color:#ff585b;padding-left:3px;padding-right:24px}._2B0OHMLKb9TXNdd9g5Ere-,._1xKxnscCn2PjBiXhorZef4{height:16px;padding-right:4px;vertical-align:top}._1LLqoNXrOsaIkMtOuTBmO5{height:20px;padding-right:8px;vertical-align:bottom}.QB2Yrr8uihZVRhvwrKuMS{height:18px;padding-right:8px;vertical-align:top}._3w_KK8BUvCMkCPWZVsZQn0{font-size:14px;font-weight:500;line-height:18px;color:var(--newCommunityTheme-actionIcon)}._3w_KK8BUvCMkCPWZVsZQn0 ._1LLqoNXrOsaIkMtOuTBmO5,._3w_KK8BUvCMkCPWZVsZQn0 ._2B0OHMLKb9TXNdd9g5Ere-,._3w_KK8BUvCMkCPWZVsZQn0 ._1xKxnscCn2PjBiXhorZef4,._3w_KK8BUvCMkCPWZVsZQn0 .QB2Yrr8uihZVRhvwrKuMS{fill:var(--newCommunityTheme-actionIcon)} I’ve emailed the customer 3 times apologizing for the delay and asking if they received the item: 4/1, 4/4, 4/11. Almost all USPS mail or packages are updated automatically with a USPS tracking number. > {quote:title=WeedWacker wrote:}I am sure glad the uniform store don’t sell USPS mailman uniforms to the general public, wouldn’t want to have a stranger drop off at your office or home and pickup something your mailing. PM me if you want to know what indie seller it was. My Shiro was shipped on Sat morning, I believe, but since I live one state over from their location I am expecting it tomorrow morning. I can find it on Japan post tracking (shows only received at the office on Nov 21st) but I cannot find it on the USPS tracking site. Might as well do it while getting real help from people who know what brand you actually are talking about.). Paypal ruled in my favour very quickly and I received my refund. They say the carrier may have scanned a pick up confirmation bar code but not the package bar code. ._1EPynDYoibfs7nDggdH7Gq{margin-bottom:8px;position:relative}._1EPynDYoibfs7nDggdH7Gq._3-0c12FCnHoLz34dQVveax{max-height:63px;overflow:hidden}._1zPvgKHteTOub9dKkvrOl4{font-family:Noto Sans,Arial,sans-serif;font-size:14px;line-height:21px;font-weight:400;word-wrap:break-word}._1dp4_svQVkkuV143AIEKsf{-ms-flex-align:baseline;align-items:baseline;background-color:var(--newCommunityTheme-body);bottom:-2px;display:-ms-flexbox;display:flex;-ms-flex-flow:row nowrap;flex-flow:row nowrap;padding-left:2px;position:absolute;right:-8px}._5VBcBVybCfosCzMJlXzC3{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;color:var(--newCommunityTheme-bodyText)}._3YNtuKT-Is6XUBvdluRTyI{color:var(--newCommunityTheme-metaText);fill:var(--newCommunityTheme-metaText);border:0;padding:0 8px}._3YNtuKT-Is6XUBvdluRTyI:active,._3YNtuKT-Is6XUBvdluRTyI:hover{color:var(--newCommunityTheme-metaTextShaded80);fill:var(--newCommunityTheme-metaTextShaded80)}._3YNtuKT-Is6XUBvdluRTyI:disabled,._3YNtuKT-Is6XUBvdluRTyI[data-disabled],._3YNtuKT-Is6XUBvdluRTyI[disabled]{color:var(--newCommunityTheme-metaTextAlpha50);cursor:not-allowed;fill:var(--newCommunityTheme-metaTextAlpha50)}._2ZTVnRPqdyKo1dA7Q7i4EL{transition:all .1s linear 0s}.k51Bu_pyEfHQF6AAhaKfS{transition:none}._2qi_L6gKnhyJ0ZxPmwbDFK{transition:all .1s linear 0s;display:block;background-color:var(--newCommunityTheme-field);border-radius:4px;padding:8px;margin-bottom:12px;margin-top:8px;border:1px solid var(--newCommunityTheme-canvas);cursor:pointer}._2qi_L6gKnhyJ0ZxPmwbDFK:focus{outline:none}._2qi_L6gKnhyJ0ZxPmwbDFK:hover{border:1px solid var(--newCommunityTheme-button)}._2qi_L6gKnhyJ0ZxPmwbDFK._3GG6tRGPPJiejLqt2AZfh4{transition:none;border:1px solid var(--newCommunityTheme-button)}.IzSmZckfdQu5YP9qCsdWO{cursor:pointer;transition:all .1s linear 0s}.IzSmZckfdQu5YP9qCsdWO ._1EPynDYoibfs7nDggdH7Gq{border:1px solid transparent;border-radius:4px;transition:all .1s linear 0s}.IzSmZckfdQu5YP9qCsdWO:hover ._1EPynDYoibfs7nDggdH7Gq{border:1px solid var(--newCommunityTheme-button);padding:4px}._1YvJWALkJ8iKZxUU53TeNO{font-size:12px;font-weight:700;line-height:16px;color:var(--newCommunityTheme-button)}._3adDzm8E3q64yWtEcs5XU7{display:-ms-flexbox;display:flex}._3adDzm8E3q64yWtEcs5XU7 ._3jyKpErOrdUDMh0RFq5V6f{-ms-flex:100%;flex:100%}._3adDzm8E3q64yWtEcs5XU7 .dqhlvajEe-qyxij0jNsi0{color:var(--newCommunityTheme-button)}._3adDzm8E3q64yWtEcs5XU7 ._12nHw-MGuz_r1dQx5YPM2v,._3adDzm8E3q64yWtEcs5XU7 .dqhlvajEe-qyxij0jNsi0{font-size:12px;font-weight:700;line-height:16px;cursor:pointer;-ms-flex-item-align:end;align-self:flex-end;-webkit-user-select:none;-ms-user-select:none;user-select:none}._3adDzm8E3q64yWtEcs5XU7 ._12nHw-MGuz_r1dQx5YPM2v{color:var(--newCommunityTheme-button);margin-right:8px;color:var(--newCommunityTheme-errorText)}._3zTJ9t4vNwm1NrIaZ35NS6{font-family:Noto Sans,Arial,sans-serif;font-size:14px;line-height:21px;font-weight:400;word-wrap:break-word;width:100%;padding:0;border:none;background-color:transparent;resize:none;outline:none;cursor:pointer;color:var(--newRedditTheme-bodyText)}._2JIiUcAdp9rIhjEbIjcuQ-{resize:none;cursor:auto}._2I2LpaEhGCzQ9inJMwliNO{display:inline-block}._2I2LpaEhGCzQ9inJMwliNO,._42Nh7O6pFcqnA6OZd3bOK{margin-left:4px;vertical-align:middle}._42Nh7O6pFcqnA6OZd3bOK{fill:var(--newCommunityTheme-button);height:16px;width:16px;margin-bottom:2px} I would also point out that there has been a major lag in USPS scans updating into Amazon tracking over the past few months - often it takes 1 to 2 days for the information you can see on USPS.com to update to Amazon. My package was picked up last Thursday, 12/8, but it was never scanned. I then received a new tracking number and told it would be resent. The last update was Dec 7, saying it was still in transit. It's hard for international buyers, as we walk that line between giving extra time because of shipping, and thinking the package is lost. If so the USPS is not going to be able to help you. One of the many downsides to using those ‘self-service drop boxes’. I used to work for a major delivery service and handled NUMEROUS packages each day meant for other services. All employees on this sub are here of their own volition to talk to and interact with other employees and customers. It reduces my overall issues with INR and I get no surprises if there would happen to be a rash of claims. I really hope OP shares the name of this brand. So I escalated the claim. I wasn't sure if naming particular brands we have issues with was against the sub rules.
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