missed my breakfast order - very expensive in room dining - old style pool, tiny sauna, no refreshments served, big room and comfortable beds.
I was with a very large group who have the hotel a lot of business.. Dear Erica L, We are very sorry to hear of the issues you encountered. Dear oscargi,Thank you for sharing your comments with us. Management_Team_247, Front Office Operations at InterContinental Chicago Magnificent Mile, responded to this review, Management_Team_247, Director of Front Office at InterContinental Chicago Magnificent Mile, responded to this review, Continue your visit to www.tripadvisor.com, InterContinental Chicago Magnificent Mile Features, InterContinental Chicago Magnificent Mile. Especially during the Air & Water Show, our location simply can't be matched. It's a fabulous property, in a great location and the staff is world-class. Nicki joined ILA in 1989 having previously been a Rights Manager at Hodder & Stoughton and then Hamish Hamilton. Please feel free to make yourself at home again anytime and we hope to see you soon.Yours Sincerely,Pete DemayGeneral Manager. Dear H3436JNgeorges,Thank you for choosing our hotel for what sounds like a very exciting weekend in Chicago. Checked out at the end of our stay, was given a copy of the receipt, then got home to discover my credit card statement had MANY more charges on it not reflected on the printed receipt. The sitting room/living room, where the hide-a-bed was located, had a half bath just off of it.The room was excellent and the service we received from everyone from Olivia, to the front desk, to cleaning staff, to the parking attendants was first rate! We would love to have you back so you can experience even more of what we offer—especially our ornate and historic swimming pool.
In a previous stay, we had received a room with a hide-a-bed out of pure luck. Until then, take care.Sincerely,Ronald HoogerbruggeGeneral Manager. Dear clintcoffee,What a pleasure to have osted you during your recent visit to Chicago and we thank you for sharing this review. I am hopeful that we might continue this dialogue in the days ahead and that one day we might restore your confidence in our hotel.Yours Sincerely,Martina LebensorgerDirector of Front Office, This is the version of our website addressed to speakers of English in Singapore.
Ugh.The location on the Magnificent Mile is great. I stayed 2 nights for business in August. I would love the opportunity to speak with you further regarding your recent visit to InterContinental Chicago and invite you to forward your contact information along with a convenient time to reach out to you to demetrius.hall@ihg.com. I complained and asked how this was possible. Sincerely,Ronald HoogerbruggeGeneral Manager. This was a business trip, but my wife and 20 something daughter went along. Loved having a Starbucks on the lower level ️Had drinks and snacks at MJ’s would skip that, very overpriced Would stay again.More, Dear Mobile02557114491,During a time when we reflect on how thankful we all are, we greatly appreciate having the opportunity to spend time together with you. Hotels near My Kind of Town Destination Management, Inc. Hotels near Pacific College - Chicago, IL, Hotels near School of the Art Institute of Chicago, Hotels near Cortiva Institute - Chicago, IL, Hotels near Adler School of Professional Psychology, We compared the lowest prices from 11 websites, We compared the lowest prices from 12 websites, LondonHouse Chicago, Curio Collection by Hilton, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites, The Congress Plaza Hotel & Convention Center, We compared the lowest prices from 15 websites, La Quinta Inn & Suites by Wyndham Chicago Downtown, We compared the lowest prices from 10 websites. Management_Team_247, Front Office Operations at InterContinental Chicago Magnificent Mile, responded to this review, Management_Team_247, Director of Front Office at InterContinental Chicago Magnificent Mile, responded to this review, InterContinental Chicago Magnificent Mile Features, InterContinental Chicago Magnificent Mile. The pictures online are misleading. Avoid. Please see our partners for more details. Ugh.The location on the Magnificent Mile is great. They’re really good in accomodating guests as well. Dear Shelly M,Thank you for letting us know more about your stay. If you go to Travelocity, for example, they list a room price in big bold numbers. The Magnificent Mile just hasn't been the same without you here and we look forward to your return.Yours Sincerely,Pete DemayGeneral Manager, This is the version of our website addressed to speakers of English in the United States. Checked out at the end of our stay, was given a copy of the receipt, then got home to discover my credit card statement had MANY more charges on it not reflected on the printed receipt. Reservations are not honored (see below). It was a very small, tight room, but it worked.This time, after requesting such a room through Olivia L with group reservations, we received what I would call a suite. Great parade route view of Michigan ave if you want to watch from inside. Nicki Kennedy. InterContinental Chicago Magnificent Mile: InterContinental on the Magnificent Mile - See 6,084 traveler reviews, 1,526 candid photos, and great deals for InterContinental Chicago Magnificent Mile at Tripadvisor. It’s really a nice high end hotel.
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